Before she was "Mama" to the family of Crew supporters clubs, Lisa Phillips-Webb was mama to her daughter Meredith. When someone from the Crew sales staff showed up at one of Meredith's soccer tournaments in 2004, the mother and daughter decided to buy some tickets.

Before she was "Mama" to the family of Crew supporters clubs, Lisa Phillips-Webb was mama to her daughter Meredith. When someone from the Crew sales staff showed up at one of Meredith's soccer tournaments in 2004, the mother and daughter decided to buy some tickets.

"That was it," Phillips-Webb said. "We were hooked."

By the time the Nordecke got cooking a few seasons later, Phillips-Webb and her teenage daughter were in the thick of the rowdy supporters section in Crew Stadium's northeast corner.

"I told her, 'There's words that are said over here that aren't said outside this corner,'" Phillips-Webb said.

Phillips-Webb lived in Springfield her whole life until last summer, when she moved to Hilliard, in part to get closer to the Crew. She joined Hudson Street Hooligans in 2007 but recently decided to join the rest of the supporters clubs to act as a go-between. She has also taken over scheduling bus trips to away games.

"Mama" became immersed in the fan culture in part because the team is so accessible and obviously cares about their fans. In particular, she recalls a time when William Hesmer gave his jersey to a teenage Crew fan whose mother had just died.

"You used to be able to go down to the Short North and see Robbie (Rogers) riding his bike pulling Steven (Lenhart) around on his skateboard," Phillips-Webb said. "You can call up the front office and talk to (General Manager) Mark McCullers if you need to. When they traded Brian Carroll, I did."

Carroll, the rugged central midfielder, was always her favorite thanks to his consistency and work ethic. He's playing in Philadelphia now, but Phillips-Webb still brims with passion for the boys in black and gold. In turn, the Crew has embraced her too.

"They're not so untouchable," Phillips-Webb said. "They appreciate you."